With the rise of COVID-19, we find ourselves in unprecedented circumstances. As we work through this unique time in our history, we want to provide assurance to our customers by communicating nQativ's response to the COVID-19 crisis.
nQativ will continue to serve our customers, and we are adapting our processes in order to meet the needs of our customers. Here is more information on how we are responding and adapting.
How is nQativ responding to COVID-19?
The nQativ team is taking necessary precautions to keep our staff healthy and safe and continue to provide exceptional products and services our customers have come to expect. We are monitoring and following recommendations by US health organizations and will continue to adapt our business processes as new information is released.
How will this impact my service?
Virtual Customer Support and Sales support will continue as normal. We are providing our staff with the necessary technology and resources to continue to provide excellent customer support.
As a general rule, we are not canceling scheduled implementation and support projects if they can be performed remotely. If we have scheduled an in-person visit to your organization to complete a project, we will contact you to discuss the possibility of performing the same services remotely.
Who do I contact if I need assistance or have more questions?
You can email your questions about our response to COVID-19 using the information below.
Additional resources about COVID-19
World Health Organization - https://www.who.int/emergencies/diseases/novel-coronavirus-2019
State Department - https://www.state.gov/coronavirus/